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Privacy Policy

Last updated: May 15, 2025

At Cai, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your information when you use our platform.

What information do we collect?

We collect personal information that you voluntarily provide to us when you register on our platform, use our services, or otherwise contact us. This information may include:

  • Account Information: Name, email address, and account credentials
  • Payment Information: Subscription details, billing information, and transaction history
  • Usage Data: Audio prompts, generated content, feature usage, and interaction patterns
  • Technical Data: Device information, IP address, browser type, and usage analytics
  • Communication Data: Support requests, feedback, and correspondence with our team

How do we use your information?

We process your personal information for the following purposes:

  • Service Provision: To provide and maintain our digital audio workstation services
  • Account Management: To create and manage your account, process payments, and handle subscriptions
  • Service Improvement: To analyze usage patterns and improve our AI models and platform features
  • Communication: To send important updates, security notices, and service announcements
  • Support: To respond to your inquiries and provide customer support
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes

Will your information be shared with anyone?

We may share your information in the following circumstances:

  • Service Providers: With third-party cloud providers, payment processors, and analytics services that help us deliver our services
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Protection: To protect our rights, property, or safety, or that of our users or the public

We do not sell your personal information to third parties.

Data Processing for AI and Machine Learning

As an AI-powered service, we process certain data to improve our models and services:

  • Audio Prompts: Your audio inputs may be used to train and improve our AI models
  • Generated Content: AI-generated music and audio may be analyzed for quality improvement
  • Usage Patterns: How you interact with features helps us optimize the user experience
  • Performance Data: Technical metrics help us improve service reliability

This processing is conducted in accordance with our legitimate interests in improving our services and with appropriate safeguards to protect your privacy.

What are your privacy rights?

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Restriction: Request limitation of data processing
  • Objection: Object to certain types of processing
  • Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, contact us at legal@cai.audio . We will respond to your request within the timeframes required by applicable law.

Contact us

If you have questions about this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within the timeframes required by applicable law.